Support Frequently Asked Questions
Not in the sense of traditional gambling. A traditional game of poker is purely a game of chance where you rely on having the best hand to win. A poker run uses cards purely as a symbol that relates the concept of a high hand; however the cards are actually giving the participant points towards their win. This means that many people in participation may have the same score; most event organizers arrange a game of skill at the final stop to break ties.
While this is true, it is very important that you check your local and state laws, regulations, taxes & fees concerning poker runs prior to registering your event with PokerRun.org. As an example, Illinois requires organizers to purchase a $400 license annually to hold poker run events, while in Washington state poker runs are considered to be a form of raffle ticket. If you need help finding specific information for your locality, please contact us.
PokerRun.org uses patented technology provided by Far Sighted Media, llc that allows us to help you streamline the planning, sales, and execution of your poker run event. Our combination of online website and phone apps helps to eliminate overhead, improve marketing, greatly increase sales, and reduces fraud and mistakes commonly associated with human error; all of this is at a cost very similar to running a traditional poker run.
Our unique system takes care of the distribution of cards, tracking hands, and calculates winners using our patented scoring algorithm that virtually eliminates ties from common poker run scenarios. Because we are entirely virtualized, you can even offer entries to friends and families in other parts of the world by using our virtual riders entries system. From your initial sign up until the moment you close your event, PokerRun.org is at your organizations disposal to guarantee a successful fund raising event.
Motorcycles are certainly the face of a poker run event, but not a requirement! Poker runs can be set up as bicycling, walking, jogging, boating and of course motorcycling, events. We've even helped organize poker pub crawls! There is really no limit to the type of poker run that can be organized, and our patented system even allows for virtual "riders" who be in other parts of the country, or even the world, to participate.
We're a team of web developers, designers, marketing professionals, and fundraisers with extensive experience helping individual organizations plan & execute their events. Having helped numerous organization with the execution of their events over many years, we developed a system that would allow us to help any and every organization plan and execute their events with the same precision they would receive from hiring us with only a fraction of the cost.
We're also a charitable entity. Through our own organization, Mainspring Charities, we give a generous portion of our proceeds to various charities within our community and throughout the world.
No we do not. We simply facilitate the planning, management, and execution of your fundraising event. The prizes and awards are the sole responsibility of your organization.
When planning your prizes and awards you should bear a few things in mind. First, people know that you are a raising funds, they don't expect huge prizes; keep it simple and realistic. Second, bearing in mind the previous statement, do try to make your prizes relative to your entry fees. If you are selling an entry for $25 and your prizes are $100, $50, $25, you will not entice many participants to purchase multiple entries if any. Lastly, cash vs. cash value, a great thing about runs is that they can really help support local business; approach them not only for stops, but as sponsors. Am award of $100 gift card to a local boutique or restaurant is a great prize.
You can retrieve a forgotten username or reset a forgotten password at the Lost Information page.
The password email system is entirely automated, so PokerRun.org staff and volunteers can't reset your password, change your email address, or delete your account for you. It is important to keep a current email address on your account so you can always get these emails.
You can change your password at the Edit Account page located under Account. PokerRun.org requires that passwords follow specific guidelines in order to ensure the security of your account.
Your email address must be validated in order for you to change your password, and you must know your current password. If you do not know your current password, you will need to request a password reset email to change your password. This email can be sent to the address currently on file with your account, or to any previously validated email address used with your account in the past six months.
Once you have registered your organization under your account and created an event, you will receive a link to your very own event page (i.e. http://pokerrun.org/event/Name-of-the-Event) where you may send your participants to purchase entries.
You can link to your event page from your website, email, Facebook, Twitter, or just about any way that you communicate with your supporters. If you're using the PokerRun.org virtual riders option you can even sell entries to people from around the world!
No you do not, although it is an option that PokerRun.org provides.
As you are most likely aware, there are costs and fees associated with merchant accounts. As part of our commitment to your fundraising effort we are able to work with some organizations that already possess a merchant account to use their own for processing payments. In many cases this may save you a small percentage over using the default PokerRun.org processing. Please contact us for more details.
All monies taken by PokerRun.org are transferred to the organization sponsoring the event. Therefore it is the responsibility of that organization to ensure the dissemination of it's prizes is an accurate and timely manner.
There are no physical playing cards in a PokerRun.org poker run event. There are 2 ways of checking in and receiving your "card" at a stop.
Method 1: You are assigned a unique entry code in QR code format when you purchase entry to an event; only 1 code is required no matter how many entries or "hands" you have purchased. You print out and carry that code with you to each stop on the day of the event. At each stop you present your code to an event volunteer and they will use the PokerRun.org QR Code Scanner to scan in your unique code. Once the system authenticates your check-in you will receive a success acknowledgment in the app; if the event organizer has enabled the feature you will be shown your "card", this is optional. You are all set, proceed to the next stop!
Method 2: You may download the appropriate Self Check-in app for your Android or Apple device. Simply open the app and provide your account login credentials; you will only need to do this one time as the app will then remember you. Proceed to your stop and locate the Event Check-in QR Code, it may be a table tent, sign, or door sticker, please check with the event organizer prior to the event if you are unsure. Open the app and press "Check-in" to scan the Event Check-in QR Code.Once the system authenticates your check-in you will receive a success acknowledgment in the app; if the event organizer has enabled the feature you will be shown your "card", this is optional. You are all set, proceed to the next stop!
Download and install the appropriate Self Check-in app for your Android or Apple device. Simply open the app and provide your account login credentials; you will only need to do this one time as the app will then remember you. At your 1st login the app will prompt you to select the location from which you are checking participants in if it can not detect it automatically. Should you need to, you may change locations from the app's main menu by selecting "Location" at any time.
To check-in a participant, simply open the app, select "Scan Check-in" from the main menu, align the participant's unique QR code up into the viewfinder and wait for a confirmation that the participant's check-in was successful. If for any reason scanning returns unsuccessful after multiple scans, please contact the event organizer.
If a participant does not have their Unique QR Code present, you may check them in by selecting "Manual Entry" from the app's main menu and entering their email address.